This reality of good customer service that we provide is often overshadowed by the loud voices of online posts.
I have taken the liberty of italicizing the passages in which Comcast admits chronic ineptitude.
When they need to find critical information, or a person to talk to, they don’t want to get lost on our websites. Keeping it is more difficult – especially as real world developments – even positive ones – can keep a company from meeting all the standards it sets for itself.
Most of all, they want us to show up when we say we will and get the job done right the first time. Our goal is to provide a consistent level of superior service with each customer interaction. For instance, in just the last five years, we’ve gone from being the fourth largest cable provider with eight million customers to the largest with more than 24 million customers.
But if you think that credit cards have made the lives of modern American consumers easier, think again.
Statistics show that the average credit card debt for each household per month is ,800.